QUESTIONS & ANSWERS

We hope you find our Q&A section helpful. We'll be building this into a knowledge base where you can find answers to all your e-commerce questions.

Question: Should I invest in an analytics package?

Answer: Understanding how your site is doing will help you determine what is working well and where they may be areas for improvements.

Answer: Understanding how your site is doing will help you determine what is working well and where they may be areas for improvements. In order get this insight you will need to incorporate some level of user tracking. It does not have to be an expensive investment, as there many off the shelf free starter applications such as Google analytics that may suit your needs. Should you require more sophisticated or detailed analysis on how your site is performing than again there are many suppliers who provide such services. One key thing to consider, is choose a package that is right for your business and based on reports and analysis that you will use to inform the future changes and improvements to your website.

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Zrinka Fadini, Head of Online sales, T-Mobile Croatia