We are a multichannel and ecommerce consultancy with a difference.

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Your Challenges : [How] we can help

Common issues facing consumer businesses our consultants help to resolve

Your Challenges

Services : [What] we do

We offer a portfolio of consultancy and agency services to assist B2C and B2B businesses with their multichannel challenges. 

Thinking : [Latest] insights

The Dandy Lab brings its high-tech menswear pop-up to Spitalfields

August 14th by Francesca Douglas

Following our recent blog on pop-ups in department stores, we've visited the newly opened The Dandy Lab in London's Spitalfields to examine how the pop-up concept works when fashion is fused with…


Winser London latest to follow department store pop-up trend

August 3rd by Francesca Douglas

"As businesses, we need to offer virtual and real shopping environments to entice and engage the 21st century customer." - Kim Winser, Forbes 28th May 2015. The above quote comes from a Forbes commentary…


Up to £500 funding for digital training available now

July 30th by Joanna Perry



Customer Communications Report 2015

We signed up to the email newsletters of 91 retailers and then spent six months analysing what they sent us. Our findings provide recommendations and examples to those who want to run great email marketing programmes.


Localisation Report 2015

Practicology's 2015 Localisation Report ranks the German localised sites of 25 UK retailers, and provides examples of how to successfully create and tailor a website for another country.


Mobile Usability Report 2014

Testing the mobile websites of 15 UK retailers, this report from Practicology and WhatUsersDo highlights good and bad mobile usability practices.


Clients : [Who] we work with

Case Studies : [Work] we've done

Contact : [Please] get in touch