What can retailers do to inspire customer loyalty?

March 23rd by Sam Gaunt

Practicology’s Head of Data & CRM, Will Dymott, explains the value of loyal customers and explores how to inspire loyalty for your brand. Although cultivating loyalty is difficult, successful retail…


Google 'Fred' Update 2017 - Have You Been Hit?

March 16th by Annie Nguyen

The latest Google update, ‘Fred’, is shown to hit low value content-driven, ad-heavy sites the hardest. With algorithm chatter sprouting up since its apparent roll out on March 8th, the latest speculated…


Argos tops our omnichannel CX ranking of 30 UK retailers

March 8th by Joanna Perry



Contact : [Please] get in touch