Designed for junior team members and those who are new to your business, this multichannel retail course introduces them to the wider elements of multichannel operations beyond their own role.
The beginners’ course demonstrates the different elements that make up a multichannel business, helps delegates understand how they interact to drive core KPIs. The modules delivered in this one-day course include case studies and best practice presentations as well as interactive group work on topics including:
As well as offering individual places on scheduled courses, we are also able to create and deliver bespoke training programmes to meet your requirements. Tailored training can be delivered to groups of your staff, at your premises, or an external location.
All types of business turn to Practicology for their digital and multichannel training needs, including: