Blog : [Our] thinking

How to visually merchandise?

May 14th by Datasouth

Visual merchandising (VM) is a critical component of selling online. After all, this is an environment where the customer can’t touch or feel your apparel, accessories or footwear. If you have a…

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What's in a name?

April 26th by Datasouth

What’s in a name?....Quite a lot actually I’ve always been more focused on my deliverables and measurement of my performance than my job title. However, in the world of online and multi channel…

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Mind the gap, the skills gap that is

April 18th by Datasouth

Everyone knows that supply can’t meet demand when it comes to e-commerce roles. With retailers rationalising their store portfolios and focusing online this will only exacerbate the issue. And given the…

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Article for Retail Week, August 2012

April 18th by Datasouth

In contrast to an irrelevant politician who expressed his displeasure with the Olympic opening ceremony, I thought it was pure genius. Danny Boyle’s narrative gave a really good high - level view of some…

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Article for Retail Week, July 2012

April 18th by Datasouth

Mobile is redefining how consumers shop and engage with a brand, and many of us are now shopping on the go. Yet at least 50% of UK retailers still don’t have a mobile compatible site. Currys, and Dixons…

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Insights - 01/02/2012

February 1st by Datasouth

Multi-Channel: Did you know that 69% of companies surveyed have only “just started developing” their multi-channel strategy? Of those companies which have started developing a multi-channel…

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Omnichannel CX Report 2017

We've ranked 30 UK retailers based on the cross-channel customer experience that they deliver. See who ranked where, and understand how retailers could better support their omnichannel customers.

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